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24 May 2009, 08:11  

Do You Have Adaptability? by Tony Alessandra


Do You Have Adaptability?

Being willing and able to adapt your behavior increases your ability to communicate and build relationships with other people. The concept of adaptability, as developed by Dr. Michael O’Connor, my co-author of The Platinum Rule (Warner Books, August 1996), is a two-part process. It combines flexibility with versatility. Flexibility is your willingness to adapt. It’s your attitude.

Versatility is your ability to adapt. It’s your aptitude. People with adaptability are both flexible and versatile. Of course, our level of adaptability can be stronger in some situations than others. For example, we tend to be more adaptable at work with people we know less, and less adaptable at home with people we know better. In addition, research shows that people view themselves as more flexible and versatile than they actually are. That’s because we all aspire to those behaviors, and we judge ourselves on how we intend to act as well as on how we do act. But unfortunately, our actions don’t always match our intentions. Another reason for the gap between our ideal versus our actual level of adaptability is that it’s not easy. That’s why it’s also important to know the 10 characteristics that undermine your ability to adapt—the negative traits that undermine your adaptability. Let’s look now at the 10 positive characteristics for adaptability. We’ll start with flexibility.

The first half of the high-adaptability formula—Flexibility

High flexibility is characterized by these five attributes: confidence, tolerance, empathy, positiveness and respect for others. The first attribute, confidence, means that you believe in yourself; you trust your own judgement and resourcefulness.

The second high flexibility attribute is tolerance. That means you’re open to accepting opinions and practices different from your own. We can easily think of people who are intolerant of others because of religious or political beliefs. Those intolerant folks may attract like-minded people, but they don’t gain the attention of a diverse audience.

Third, is empathy. The root of the word empathy is pathos, which means “feeling” in Greek. Empathy is a term for deep feeling. It means, “I feel what you feel. I can put myself in your shoes.” Another word with the same root, sympathy, means merely acknowledging someone else’s feelings. It results in kindness and pity, and it comes from the head. Empathy results in feeling the pain, or the joy, of the other person. It comes from the heart.

The fourth high-flexibility attribute is positiveness. The late Dr. Norman Vincent Peale’s book The Power of Positive Thinking has sold well for more than 40 years because it contains such a universal truth. A positive attitude leads to positive events in your life.

And the fifth high-flexibility characteristic is respect for others. This is the sincere desire to understand and consider other people’s choices, commitments and needs in relation to yours.

The other side of the adaptability coin: The negative traits that undermine your adaptability. If you recognize any of these in yourself, try to improve your adaptability by eliminating this negative tendency from your behavior.

Enjoy!

Just what you need to know about Tony Allessandra

Tony Allessandra is a speaker and author whose books include The Platinum Rule, Collaborative Selling and The Art of Managing People. Allessandra's numerous video and film projects include the award-winning film, The Power of Listening. Allessandra was inducted into the National Speaker's Association Hall of Fame in 1985 and is a member of the Speaker's Roundtable, a group of 20 of the world's most recognized professional speakers.

Sincerely,

Margarita Nomeikiene


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